WI-FI & NETWORK SETTINGS
- Where can I find my Gogogate2 device IP address and UDI code?
- What type of encryption does my Wi-Fi network use?
- Does the Gogogate2 device have a strong enough Wi-Fi signal?
- I changed my router and Gogogate2 does not longer connect to my Wi-Fi network
PROBLEM:
Your Gogogate2 is trying to connect to the old Wi-Fi network (corresponding to old router).
SOLUTION 1:
Change the settings of your new router (Name and password of Wi-Fi network) to match those of the old router. Your Gogogate2 will connect automatically.
SOLUTION 2:
Do a RESET to the Gogogate2 device by pressing the device until it beeps 2-3 times. Note that all data previously stored in device (users, alerts, events) will be removed.
Once the device restarts (approx. 2 minutes after pressing reset button), you will need to re-program your Gogogate2 device. Instructions here: http://setup.gogogate.com/ .
- How to find my router's IP address
- My Wi-Fi network password is not valid. What should I do next?
