FAQs

HOW DO I GET STATUS NOTIFICATIONS TO KNOW IF THE GARAGE DOOR IS OPEN OR CLOSED?

NOTE: Push notifications and email alerts are only available for “admin” users and when doors are working in “Garage” mode

In the Admin alerts sections you can configure both alerts and push notifications:

 

- TIME ZONE: Define your time zone. Select AUTOMATIC for the device to automatically detect your time zone. Alternatively, you can define your time zone manually.

 

- GENERAL ALERTS: The system will show a list of the different phones or connected devices that can receive push notifications (configure Email alerts to receive alerts via email).

  • OPEN / CLOSE: Enable to receive alerts when door gets open or closed.
  • STILL OPEN: Enable to receive alerts when door is still open. You will receive a notification after 10 minutes of being open and a second notification after 20 minutes.
  • SENSOR ALERTS: Enable to receive temperature and low-battery alerts (this feature is only available for GGG2-TWS wireless sensor)

- TEMPERATURE AND BATTERY SENSOR ALERTS: Define the temperature and low-battery alerts you want to receive (only available for GGG2-TWS wireless sensor)

  • LOW BATTERY ALERT: Enable to receive an alert when batteries of the GGG2-TWS wireless sensor are running low.
  • TEMPERATURE ALERT: Enable to receive temperature alerts.
  • TEMPERATURE LOWER LIMIT: Define the minimum accepted temperature. If temperature goes under the defined limit, Gogogate2 will send you an alert.
  • TEMPERATURE UPPER LIMIT: Define the maximum accepted temperature. If temperature goes above the defined limit, Gogogate2 will send you an alert.

 

Once you have set up all the desired alerts, press the UPDATE button to update and save your new settings.